Canvio Flex Compatibility List

Models
Model Number Capacity*1 Color Interface
HDTX110*SCAA 1TB Silver USB 3.2 Gen1
HDTX120*SCAA 2TB Silver USB 3.2 Gen1
HDTX140*SCCA 4TB Silver USB 3.2 Gen1

Note : An asterisk mark (*) is an alphanumeric character.

Compatible Smartphone & Tablet Devices

As of February, 2024
Brand Name Model Name OS Version
Apple iPad Pro 11 inch (1st generation) iPad OS 16.3
iPad Pro 11 inch (2nd generation) iPad OS 16.3
iPad Pro 11 inch (3rd generation) iPad OS 17.2
iPad Pro 11 inch (4th generation) iPad OS 17.2
iPad Pro 12.9 inch (3rd generation) iPad OS 16.3
iPad Pro 12.9 inch (4th generation) iPad OS 16.3
iPad Pro 12.9 inch (5th generation) iPad OS 17.2
iPad Pro 12.9 inch (6th generation) iPad OS 17.2
iPad Air (4th generation) iPad OS 17.2
iPad Air (5th generation) iPad OS 17.2
iPad (10th generation) iPad OS 17.2
iPad mini (6th generation) iPad OS 17.2
iPhone 15 Pro Max iOS 17.2.1
iPhone 15 Pro iOS 17.2.1
iPhone 15 iOS 17.2.1
Google Pixel Slate Chrome OS 109.0.5414.125
Pixelbook Go i5 Chrome OS 109.0.5414.125
Pixel 6 Android 13
Pixel 5a 5G Android 13
Pixel 6a Android 14
Pixel 7 Android 14
Pixel 7 Pro Android 14
Pixel 8 Pro Android 14
HP Chromebook x360 14 G1 Chrome OS 109.0.5414.125
Chromebook x360 11 G2 EE Chrome OS 109.0.5414.125
Chromebook x360 11 G3 EE Chrome OS 120.0.6099.203
Chromebook 14a Chrome OS 104.0.5112.105
Chromebook 15 Chrome OS 109.0.5414.125
Elite c645 G2 Chromebook  Chrome OS 120.0.6099.203
Dell Latitude 5300 2-in-1
Chromebook Enterprise 
Chrome OS 109.0.5414.125
Samsung Galaxy Tab S6 Android 12
Galaxy Tab S5e Android 11
Galaxy Tab S7 Android 13
Galaxy Tab A 10.1 Android 11
Galaxy Chromebook (XE930QCA-K01US) Chrome OS 109.0.5414.125
Galaxy M31s  Android™ 12
Galaxy A52  Android™ 13
Galaxy Tab S8 WiFi SM-X700 Android™ 12
Galaxy A53 Android™ 12
Galaxy A72 Android™ 13
Galaxy Z Flip5 Android™ 14
Galaxy Z Fold5 Android™ 14
Galaxy S23 Android™ 14
Galaxy A54 Android™ 14
Galaxy Tab S9 Android™ 13
Lenovo Smart Tab P10 Android 8.1
Chromebook C340-11 Chrome OS 108.0.5359.172
Tab P12 Pro Android™ 12
300e Yoga Chromebook Gen 4 Chrome OS™ 120.0.6099.203
Amazon Fire HD 8 (10th generation) Fire OS 7.3.2.9
Fire HD 10 (9th generation) Fire OS 7.3.2.9
Acer Chromebook Spin 311 (R721T-49FS)
Chrome OS 109.0.5414.125
Chromebook Spin 514
Chrome OS 120.0.6099.203
HUAWEI MatePad Pro
Android 10.1
MatePad T 10 Android 10

Compatible PC and Mac Computers

OS USB Connector Type
Windows 11 / Windows 10 Type-A or USB Type-C®
macOS v14.0 / v13.6 / v12.7 Type-A or USB Type-C®
  • *1 One Terabyte (TB) means one trillion bytes.
    Total available capacity will vary based on operating environment, and your results and storage capacity will vary accordingly. A computer operating system, however, reports storage capacity using powers of 2 for the definition of 1GB = 230 = 1 073 741 824 bytes and 1TB = 240 = 1 099 511 627 776 bytes and therefore shows less storage capacity.
  1. Please check device compatibility and connecting instructions by reviewing the applicable user manuals for such device.
  2. We cannot guarantee that our products will not cause errors, limit data access capabilities, or result in the destruction or loss of data. Please ensure that you make a backup of your data when using it.
  3. We do not warrant that our products are compatible with all devices with USB Type-C® connectors.
  4. Compatibility may vary depending on user‘s hardware configuration and operating system. Please check device compatibility and connecting instructions by reviewing the applicable user manuals for such device. Compatibility is based on information currently available and is subject to change and subject to restrictions per hardware specifications.
  5. In providing the Compatible Device List, the company and its affiliated companies do not make any warrant, whether express or implied, regarding the quality, performance, non-infringement, merchantability and suitability for a particular purpose of our products, beyond the product’s standard warranty. 
  • When powering the portable drive from the battery of a connected device, ensure that the battery on the device is sufficiently charged.
  • Use the supplied (USB Type-C® or Type-A) cable to connect the portable drive directly to a compatible USB port.
  • Please note that reformatting the portable drive will remove all previously stored user content.
  • To disconnect the portable drive from a connected device, follow the procedure specified for the relevant device.
  • Do not disconnect the portable drive or turn off the connected device while the portable drive is in operation (while Power/Access lamp is blinking) as this may cause product failure or data loss.
  • Supported operating systems are based on the results of testing conducted in specific environments. Compatibility with Compatible Device is not guaranteed.
  • Microsoft and Windows are trademarks of the Microsoft group of companies.
  • iPad Air, iPad mini, iPadOS, iPad Pro, iPhone, Mac and macOS are trademarks of Apple Inc.
  • Android, Chromebook, Chome OS, Pixel, Pixelbook Go and Pixel Slate are trademarks of Google LLC.
  • Latitude is a trademark of Dell Inc. or its subsidiaries.
  • Yoga is a trademark of Lenovo in the United States, other countries, or both.
  • MatePad is a trademark of Huawei Technologies Co., Ltd.
  • USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.
  • Other company names, product names, and service names may be trademarks of their respective companies.